Reincubate
Monitoring - We've completed the rollout for all clients' new end-users, and are liaising directly with clients on migration of existing end-users as we continue to monitor performance.
Aug 1, 18:32 BST
Update - We started rollout of a solution Fri 27th, and by yesterday had it scaled up to cover new end-users on most client accounts. We expect to fully deploy it for all API users tomorrow.
Jul 31, 19:04 BST
Identified - Our testing has progressed well and have pushed a number of updates live. We are continuing to work on the issue.
Jul 25, 18:14 BST
Investigating - We are investigating a series of locks on iCloud accounts subsequent to access of their backup data. The locks occurred morning of 21st July.

Services for real-time iCloud data and iTunes backup data via the API are unaffected.
Jul 23, 11:43 BST
Reincubate Cloud Data API master service (asmaster)   ? Operational
Reincubate Cloud Data API control service (asapi)   ? Operational
90 days ago
99.62 % uptime
Today
Reincubate Cloud Data API worker clusters (asworker)   ? Operational
Reincubate Cloud Data API stream service (aschannel)   ? Operational
Reincubate Cloud Data API bucket service (asstore)   ? Operational
Legacy iCloud API emulation layer (api.icloudextractor.com)   ? Operational
Apple Cloud Services (https://www.apple.com/support/systemstatus/)   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
All systems check response time (North America)
Fetching
Reincubate Cloud Data API control service (asapi) uptime
Fetching
Reincubate Cloud Data API stream service (aschannel) uptime
Fetching
Legacy iCloud API emulation layer uptime
Fetching
Reincubate Cloud Data API control service (asapi) Apdex
Fetching
Reincubate Cloud Data API bucket service (asstore) Apdex
Fetching
Past Incidents
Sep 22, 2018

No incidents reported today.

Sep 21, 2018

No incidents reported.

Sep 20, 2018
Resolved - This incident has been resolved.
Sep 20, 20:03 BST
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 20, 08:11 BST
Investigating - We're experiencing an elevated level of API errors and are currently looking into the issue.
Sep 20, 08:10 BST
Sep 19, 2018

No incidents reported.

Sep 18, 2018

No incidents reported.

Sep 17, 2018

No incidents reported.

Sep 16, 2018

No incidents reported.

Sep 15, 2018

No incidents reported.

Sep 14, 2018

No incidents reported.

Sep 13, 2018

No incidents reported.

Sep 12, 2018

No incidents reported.

Sep 11, 2018

No incidents reported.

Sep 10, 2018
Completed - The scheduled maintenance has been completed.
Sep 10, 13:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 12:30 BST
Scheduled - Maintenance to the iCloud API is currently in progress. This will require a restart of the aschannel service which will cause streams to disconnect momentarily before reconnecting. We do not expect any downtime.
Sep 7, 15:24 BST
Resolved - This incident has been resolved.
Sep 10, 11:07 BST
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 10, 10:48 BST
Identified - The issue has been identified and a fix is being implemented.
Sep 10, 10:46 BST
Update - We are continuing to investigate this issue.
Sep 10, 10:42 BST
Investigating - We're experiencing an elevated level of API errors and are currently looking into the issue.
Sep 10, 10:36 BST
Sep 9, 2018

No incidents reported.

Sep 8, 2018

No incidents reported.