Identified - The issue has been identified and a fix is being implemented.
Oct 05, 2022 - 23:39 BST
Investigating - We are seeing an elevated error rate for Find My session initialisation on the ricloud API's iCloud service. This lead to an increase in overall error rate for general iCloud session creation.
To avoid affecting sessions not looking to retrieve data of this type, Find My session initialisation has been disabled while we investigate further.
Oct 05, 2022 - 22:55 BST
ricloud API
Operational
90 days ago
99.99
% uptime
Today
ricloud API / iCloud service
Degraded Performance
90 days ago
100.0
% uptime
Today
ricloud API / Relay service
Operational
90 days ago
100.0
% uptime
Today
deviceidentifier API
Operational
90 days ago
100.0
% uptime
Today
Apple Cloud Services (https://www.apple.com/support/systemstatus/)
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
This incident has been resolved.
Dec 5, 11:02 GMT
Monitoring -
A fix has been implemented and we are monitoring the results.
Dec 5, 10:34 GMT
Investigating -
Our hosting provider are having network issues in one of their data centres which may cause intermittent connectivity issues. Further updates will be provided as more information becomes available.
Dec 5, 10:15 GMT