Elevated API Errors

Incident Report for Reincubate

Resolved

This incident has been resolved.

Posted Sep 10, 2018 - 11:07 BST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 10, 2018 - 10:48 BST

Identified

The issue has been identified and a fix is being implemented.

Posted Sep 10, 2018 - 10:46 BST

Update

We are continuing to investigate this issue.

Posted Sep 10, 2018 - 10:42 BST

Investigating

We're experiencing an elevated level of API errors and are currently looking into the issue.

Posted Sep 10, 2018 - 10:36 BST

This incident affected: ricloud API / Relay service.