Elevated API Errors

Incident Report for Reincubate

Resolved

This incident has been resolved.
Posted Nov 18, 2025 - 15:42 GMT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 18, 2025 - 14:10 GMT

Investigating

We're experiencing an elevated level of API errors related to issues with one of our infrastructure providers.
Posted Nov 18, 2025 - 12:35 GMT
This incident affected: ricloud API and deviceidentifier API.
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