Elevated API Errors

Incident Report for Reincubate

Resolved

This incident has been resolved.

Posted Oct 08, 2025 - 20:12 BST

A fix has been implemented and we are monitoring the results.

Posted Oct 08, 2025 - 19:36 BST

The issue has been identified and a fix is being implemented.

Posted Oct 08, 2025 - 19:10 BST

We're experiencing an elevated level of API errors and are currently looking into the issue.

Posted Oct 08, 2025 - 18:49 BST

This incident affected: ricloud API, ricloud API / iCloud service, and ricloud API / Relay service.